A person replies, usually within the hour between 10:00 and 23:00 IST. Match nights are busier. Hindi and English.
Message us on WhatsAppContact Arts Forums
Two channels, no phone number. WhatsApp when you need an ID or cannot log in. Email for corrections, takedowns and anything you want in writing.
Ways to reach us
Answered within two working days. Confirmed corrections go live the same day and are noted on the page.
What to send so we can help in one replyFor login and payment problems on WhatsApp.
- Your Lotus365 username. Never the password.
- The exact error message, or a screenshot of the screen with the error.
- Which link you used, and whether it came from our verified box or somewhere else.
- Phone model and whether you are on the app or the browser.
- For a deposit or withdrawal: the amount, the time you sent it, and the UPI reference number.
- Your city, so we can tell you if a bank-side delay is known in your area.
What we will never ask you for
- Your Lotus365 password, or a one-time password from your bank or UPI app.
- A deposit to “open”, “verify” or “activate” an ID. An ID is issued first; you deposit only inside the panel, never to a personal UPI handle sent in chat.
- Aadhaar, PAN or a selfie with your card.
- Payment to “release” a withdrawal that is pending.
If anyone claiming to be Arts Forums or Lotus365 support asks for any of these, stop, take a screenshot and email it to us. The only number that speaks for this site is the one behind the WhatsApp button on this page.
Other requests
Email the page address and what is wrong. We re-check, fix the same day if confirmed, and add a dated note to the page. You can stay anonymous.
Rights holders can email with the page address and the basis of the request. We respond within two working days and act on valid requests without argument. Brand names on this site are used only to describe the subject of the guide.
Email with your outlet and deadline. We can share our verification logs for any date shown on the site.
Not offered. The about page explains the one way this site earns and why nothing else is for sale.
If play is no longer fun or is costing more than you can afford, the responsible gaming page lists limits you can set and free helplines in India. You can also write to us and we will reply privately.